— Do I need to send the original box or accessories?
Answer: No you do not. Please only send the iPhone.
— Do I Need to remove my SIM card?
Answer: No, we take care of this for you regardless.
— Do I need to clear the data on my iPhone?
Answer: Yes, to do this go to the following: Settings > General > Reset > Erase All Content and Settings
747 E. Boughton RD. Suite 103, Bolingbrook, IL 60447
Phone number : 1-800-773-5242